Neighborhood Selection
The value of thoughtful neighborhood selection isn't always completely appreciated until after a community is completed and you and all of your neighbors have moved in. Nevertheless, the location we select for each neighborhood is an example of how we strive to provide greater value and satisfaction for our homeowners. We aggressively seek locations that provide easy access to transportation, recreation and other amenities; that both enhance and derive benefit from the existing surrounding community; and, that we believe will provide our homeowners with a return - both financial and personal - on their investment.

Home Design and Construction
Given Pacific Union Homes' history of building some of Northern California's recognizable landmarks, it's no surprise that many people already have high expectations when it comes to our homes' design and construction. What many may not expect is the quality and number of upscale features included in our homes. Others are impressed by our commitment to continuous improvement - in our floorplans, architecture, and construction materials and methods - even when our current homes already enjoy an excellent reputation and widespread popularity.

Homebuyer Service & Satisfaction
Return a call. Provide a straightforward answer. Show up on time. Do what you promise. Some people might consider those examples of exceeding expectations. We consider them basic professional courtesies. Through independent surveys and interviews, we are constantly monitoring our homebuyer service and satisfaction levels, making adjustments, providing training and acquiring resources to help us earn an "exceeds expectations" rating from our buyers in every performance category.